Privacy Policy
Aurora Behavior Services Online Privacy Policy
We understand the importance of your privacy. This Privacy Policy outlines how Aurora Behavior Services ("we," "us," or "our") collects, uses, and protects information through our website, platforms, and online services (collectively, "Online Services").
Our Online Services are designed for users in the United States. Any information you provide, including personal data, may be processed and stored on servers within the United States.
By using our Online Services, you acknowledge and consent to the collection, use, and storage of your information as described in this Privacy Policy.
When This Privacy Policy Applies
This Privacy Policy applies to the online services we own or operate that include a link to this policy ("Online Services"). It does not cover information collected through other means, such as phone calls, in-person interactions, or online services that do not link to this policy.
Additionally, this policy does not apply to third-party websites, applications, or services that may be linked to or accessible through our Online Services.
This Privacy Policy is for informational purposes only and does not create any contractual or legal rights for any party.
Information We Collect
Through our Online Services, we collect two types of information:
Information You Provide – This includes details you submit directly, such as your name, phone number, email address, mailing address, and any health-related information, including Protected Health Information (PHI).
Automatically Collected Information – Data gathered through your interactions with our Online Services, as described in this Privacy Policy.
You have the option to limit the information you provide; however, doing so may restrict your access to certain features or services.
How We Use Your Information
We may use your information to:
Communicate with you.
Provide content, services, and functionality through our Online Services.
Process applications for services you request.
Authenticate your identity on our Online Services and with authorized vendors.
Conduct analytics and improve our services, products, and advertising.
Enhance and develop new services or technologies.
Comply with legal obligations.
Protect health, safety, and welfare.
Safeguard our rights, enforce policies, and take legal action if needed.
Maintain records of transactions and communications.
Conduct business operations as permitted by law or with your consent.
How We Share Your Information
We share your information only as described in this policy, as permitted by law, or with your consent.
Business Transactions – If Aurora Behavior Services is sold, merged, or undergoes a similar business change, your information may be transferred as part of that process.
Legal Compliance – We may share information in response to legal requirements, such as a court order, subpoena, or law enforcement request.
Within Our Organization – Information may be shared among our affiliates, subsidiaries, and related entities.
Service Providers – We may share information with trusted third parties who provide services on our behalf, such as email management, website hosting, or software operations.
We only share information necessary for these purposes and require third parties to protect your data.
How to Manage Your Information
You have control over the information you provide to us and can manage it in the following ways:
Updating Your Information – If you need to update or correct your personal information, you may contact us directly to request changes.
Opting Out of Communications – You can opt out of receiving non-essential communications, such as promotional emails or messages, by following the unsubscribe instructions in our emails or contacting us.
Restricting Data Collection – You may adjust your browser or device settings to limit certain types of data collection, such as cookies or location tracking.
Requesting Data Deletion – You can request that we delete your personal information, subject to legal and operational requirements.
Mobile Information
We do not share mobile numbers or mobile-related information with third parties or affiliates for marketing or promotional purposes. Mobile data collected through our Online Services is used only for operational or service-related communications as permitted by law.
Protecting Your Information
We take the security of your information seriously and implement administrative, technical, and physical safeguards to protect it. These measures vary based on the sensitivity of the information we collect, use, and store. However, no online system is completely secure, and we cannot guarantee the security of information transmitted over the Internet, including via email. We are not responsible for unauthorized access resulting from the actions of third parties, such as hackers.
Your Responsibilities:
Protect your devices (laptops, tablets, mobile phones) by using security settings and keeping them secure.
Be cautious when sharing personal information online and avoid using unsecured networks.
Data Retention:
We retain your information as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law or necessary for legal purposes.
Other Sites and Services
Our Services may contain links to websites and other online services operated by third parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are affiliated with, any third party. We do not control websites or online services operated by third parties, and we are not responsible for their actions.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. Your continued use of our Online Services after any updates constitutes your acceptance of the revised policy.
Effective Date
February 6, 2025